The QR code of the watch can be found by finding the QR code icon in the watch application menu.

Non-standard wearing methods will affect the measurement of heart rate signals, such as light leakage caused by incomplete fit, arm swing, and slight movement of the watch on the skin. Squeezing too tight, raising arms and clenching fists can affect blood circulation, which may also affect the heart rate signal.
The correct way to wear it is as follows:
1. When wearing the watch, adjust the position of the metal buckle of the wristband, and the sensor on the bottom case of the watch fits the skin;
2. Light up the watch and measure the heart rate, keep the watch relatively still and do not vibrate greatly;
3. The sensor on the bottom case of the watch is close to the skin and needs to be kept smooth and clean without excessive hair, foreign objects, tattoos, or wounds.

The data of the mobile phone only needs to be turned on in advance when binding the watch and uploading synchronization data, and it does not need to be turned on all the time.

1. The three functions of step counting, sleep counting and alarm clock do not need to be connected to the phone all the time. If you only need to wear a watch when exercising, after the exercise is completed, connect the watch and mobile phone to view the data synchronously.
2. Alarm clock: write to the watch when the APP is set. After the setting is successful, the alarm clock does not need to be connected to the mobile phone by bluetooth
3. Incoming call reminders and looking for watches need to turn on the Bluetooth of the mobile phone and keep the connection with the mobile phone.

There is a heart rate monitoring function setting in the App setting interface, some devices do not support this function.

The watch can answer and hang up calls and control music. Users need to connect the watch to Bluetooth 3.0.

You need to turn on the camera switch on the setting interface in the watch. The watch can be operated on the device side to take pictures when it is connected to the app, and the watch can also be operated on the app side to take pictures.

In order to reduce the error, the watch sets an initial value of 13. When the real-time step count is greater than 13 steps, it will officially start counting steps. subject to change. That is, start from step 13. Store data once an hour

In the device interface, click the Unbind button under the device. Note: In addition to clicking the Unbind button, Apple users also need to find the device in the settings interface, click the exclamation mark behind it, enter and click to ignore this device.

The watch itself does not automatically update the weather data. You need to connect the watch to the APP to synchronize the weather data. You can follow the steps below to set it up:
1. Please make sure that the APP and the watch are connected;
2. When the APP positioning permission is turned on, it will automatically locate the current city. If the location cannot be obtained, there will be no weather data;
3. When the watch is in a normal connection with the APP, the APP will regularly send weather forecast information to the watch. When the network service is not good, it may cause the weather data to be updated out of sync or display no data status;
4. When the watch is disconnected from the APP, the weather data will not be updated synchronously. If there is historical data, it will display historical data. If there is no historical data, it will display the status of weather without data.

The mobile phone needs to run ios9.0 and above or Android4.4 and above.

The time will be automatically synchronized after the watch is connected to the APP

1) Principle
When the watch is worn on the wrist, it will always track the displacement and gravity changes caused by changes in body movement , so as to determine whether the person is in a sleep state. When the person is sleeping, the sensor will record changes in activities such as standing still, turning over, and moving arms. Then judge the sleep status and quality.

2) Why there is no sleep data
a. Please make sure you wear a watch when you sleep
b. Physical activity is too frequent during sleep, sleep quality is poor, and the watch does not identify a non-sleep state
c. The watch is worn too loosely, failing to recognize the sleeping state.

1) Principle
Sensors in the watch that make contact with the skin shine a beam of light on the skin and measure the reflected/transmitted light. Because blood absorbs light of a specific wavelength, every time the heart pumps blood, the wavelength will be absorbed in large quantities to determine the heartbeat.

2) Why does the watch have no heart rate data when running
a. Please check whether the power of the watch is sufficient, the heart rate cannot be measured when the power is low
b. If the watch is too loose while running, the heart rate may not be monitored

1. The Android side needs to add the APP to the whitelist and authorize it in the notification module of the mobile phone system
2.ios needs to bind the device with bluetooth and authorize it in the notification module of the mobile phone system
3. When QQ and WeChat are logged in on the PC side, QQ does not support the watch reminder function, and WeChat needs to be on the main interface of the mobile phone. Click "Windows WeChat has logged in" at the top, and then click "Mobile Mute" to restore the mobile phone notification reminder.

1. Power on: When the watch is out of power, charge it for about 1 minute and turn it on to enter the main page. When the watch is powered on , press and hold the touch button for 3-5 seconds, and the watch will vibrate and turn on to enter the main page.
2. Shutdown: Press and hold the touch button for 3-5 seconds to switch to the shutdown page of the watch, and the watch will display a shutdown screen, click the diagonal hook to shut down.

1. Whether the mobile phone system meets the requirements: Android 4.4 and above, iOS 9.0 and above;
2. Confirm whether the APP is the latest version of the APP, it is recommended that you use the latest version for experience;
3. Whether the Bluetooth of the watch is turned on, when it is turned on, there is a bluetooth turned on logo in the upper left corner of the main interface of the watch;
4. Whether the Bluetooth of the mobile phone is turned on and can be used normally, it is recommended to close all programs and restart the Bluetooth before connecting;
5. Please turn on the screen of the watch when binding. After the screen of the watch is off, the binding may not be successful.
6. If you connected the watch through the Bluetooth function in the phone settings before, you need to ignore the device, restart the phone and watch, and turn on the Bluetooth function. Connect the watch through APP.
7. If you change your mobile phone to connect to the watch, you need to ignore the Bluetooth device of the watch in the system settings of the old mobile phone. Then connect the watch from the APP of the new phone.

1. The watch can store data independently, so you don't have to carry your phone when you go out for a run or sleep. When you need to synchronize data, you only need to turn on the Bluetooth of the mobile phone and approach the watch to connect it.
2. Most of the main body data of the watch is only stored for 7 days. When the amount of single-day or word data is too large, the number of storage days will be reduced accordingly.

1. Whether the distance between the watch and the mobile phone is too far: the Bluetooth connection signal will be weakened if it is 7 meters away;
2. Whether there is an obstruction between the watch and the mobile phone, the human body, the metal jewelry worn, etc. will interfere with the Bluetooth connection;
3. Whether the power of the watch is sufficient enough to turn on Bluetooth and light up the screen;
4. Whether the Bluetooth function of the mobile phone is abnormal, it is recommended to close the program and restart the Bluetooth;
5. When the APP exits and runs in the background, the iOS system may automatically kill the system, resulting in the disconnection of the Bluetooth connection;
6. The bluetooth is automatically disconnected after the phone’s black screen, it may be because the phone’s power saving mode or the phone assistant automatically turns off the bluetooth, you can set the phone and try again.
7. Because Android 6.0 has updated the power management method, when the APP is in the background, the system will regularly clean up the background APP, and the connection will be easily disconnected. If you want to avoid being cleaned up, you need to actively set the power consumption protection

1. Check whether the APP message notification bar permission is enabled
2. Please confirm that the APP (such as Facebook, WeChat) and other applications that push the message allow to display the message on the notification bar
3. Check whether the SMS and phone permissions of some mobile phones (such as Xiaomi) in the APP are blank permissions, and if so, please modify them to allow permissions.
4. Please check that the APP is running and connected to the device. If you need to receive messages in the background for a long time, please add the APP to the whitelist and ignore battery optimization

1. Make sure that the self-starting and notification permissions of [Carabat] APP in the mobile phone system settings are turned on.
2. Add the [Carabat] APP to the background white list of the Android system.
3. Make sure that the corresponding incoming calls and messages in the Android phone system [Settings] -> [Notifications] are turned on.
4. When there is no notification from the APP, please reset the watch and reconnect it, and enable the self-starting and notification permissions of the [Carabat] APP.

1. Please make sure that the Bluetooth of the mobile phone is turned on, so that the watch can communicate with the mobile phone normally.
2. After the watch and APP are connected for the first time, it will prompt pairing, you need to click OK, otherwise you cannot receive message push. The pairing will show that it is connected in the phone's system-Bluetooth-settings. If "Connected" is displayed here and a Bluetooth exclamation mark appears, it means that the Bluetooth pairing between the device and the phone is normal. No exclamation mark means that the device is not connected to the watch. Click the exclamation mark to enter, and click Ignore Device to completely disconnect the watch from the device, and the watch will no longer receive messages from the phone.
3. In addition, settings need to be made in the application, such as WeChat message notification: Open WeChat Settings--New Message Notification--Ensure that the notification of receiving new messages is turned on, if it is not turned on, follow the prompts to enter the settings to open, and turn on the notification at the same time to display the message details. In this way, the watch with font display can read the message.

1. When the APP is connected to an Android phone for the first time, it will prompt to open the notification permission. Follow the prompt to enter the "Notification Access Options" and check Carabat. Otherwise, the system message will not be pushed, and the watch will not receive notifications.
2. The message notification received by the watch comes from the notification bar of the mobile phone. If the notification bar of the mobile phone does not receive the message notification push, the watch cannot receive the message.
3. QQ , WeChat, etc. If the computer and mobile phone are online at the same time, the mobile phone will not receive the message notification, and you need to log out of the computer.
3. Open the APP - click on other settings - click on accessibility features (some mobile phones are barrier-free) - turn on Carabat.

1. The number of vibrations for incoming call reminders cannot be modified.
2. Incoming calls will be reminded by vibration according to the response time of the mobile phone until the phone is hung up; during the vibration reminder process, the touch screen can also stop the vibration.

For Xiaomi MIUI12 and above mobile phones, a blank passport permission has been added. You need to manually go to the system permission to set the permission to obtain mobile phone information and contacts to always allow.

1. Please set the APP location information permission to "always allow".
2. Add APP to whitelist and ignore battery optimization

1. Please check whether automatic heart rate measurement is enabled on the APP device page
2. Whether the light on the back flickers during heart rate measurement

After the watch is connected to the [Carabat] APP, enter the [Device] page in the APP-> click [Firmware Upgrade]

APP language is automatically converted according to the system language, currently supports English, Chinese, German, French, Spanish, Portuguese, Russian, Italian, Portuguese, Turkish , Arabic, Persian, Hebrew, Polish, Indonesian, Thai

1. At present, when the watch starts exercising, the APP will help you record the movement track in the background. It is recommended that you turn on the GPS of your mobile phone to reduce the deviation of the movement track record. After the exercise, the APP will automatically stop recording the movement track.
2. In order to ensure the accuracy of the map track record, it is recommended to add the APP to the battery-free optimization or allow the APP to run in the background all the time, so as to prevent the APP from being killed by the system in the background, causing the watch to be disconnected, and the GPS track deviation is large.

1. Is the Bluetooth connection normal? If not, please refer to the first point above
2. Whether the Bluetooth connection has been disconnected due to timeout.
3. Reconnect after unbinding. If the synchronization always times out, restart the watch or restart the APP to synchronize with the APP.

Search for "Carabat" updates on App Store, Google Play and various mobile app stores on Android phones, and search for "Carabat" updates on the App Store on Apple phones.

Self-start
Power Consumption Protection
Device permissions
App Lock
location
photo album
Bluetooth
Gyroscope
Notification Access

Self-starting - in order to restart the phone, the watch can automatically connect with the App.
Take power consumption protection - in order to prevent the app from being accidentally killed by the system when it is running.
Device permissions - in order to be able to use all the functions of the App normally, it is recommended to open them all. For example, enabling the permission of the phone category is to be able to see the caller ID. The purpose of enabling the camera permission is to be able to take pictures remotely.
App Lock——Prevent App from being accidentally killed by the system at runtime
Location—requires location permission to record movement tracks
Album - access the album to select photos, used for user avatars and watch face basemaps
Bluetooth—need to use Bluetooth function, connect to your watch/watch
Gyroscope - Gyroscope is used when needed, for motion functions
Notification access - to synchronize notifications of incoming calls, text messages and other social apps.

1. Open the App - choose to allow or uninstall and reinstall for each item, allowing each authorization query of the system.
2. Android phone--Enter Settings--Applications and Permissions--Privilege Management--Find CarabatAPP, and turn on all options.
3. iOS mobile phone--enter settings--pull down the phone to the bottom--open Carabat, and turn on all options.

Yes, our App has passed the certification of Google Play Store and Apple App Store. So, for the required permissions, feel free to allow them all.

This is determined by Google Android development standards : Android 6.0 and above models need to enable GPS location services to search for Bluetooth.

Some functions may not work properly, so it is recommended to enable them all. For example, if you turn off the "notification permission", the watch will not be able to receive notifications from incoming calls, text messages and social apps.

Please contact email: postmaster@dhouse88.com; For more details, you can also refer to our "Privacy Policy": Open the App - My - About - Privacy Policy

(1) Open the APP--long press the home button of the mobile phone--pull down the APP--click to lock the task;
(2) Open the mobile phone settings--click authorization management--click self-start management--open APP;
(3) Background power consumption protection--Open the mobile phone security center--Select power--App smart power saving, select Carabat in the installed application--Enter Carabat, select the unlimited option.

(1) Open the mobile phone settings - click on the protected background application - open the APP or mobile phone manager - click on the acceleration optimization - click on the protected application - open the APP;
(2) Open the mobile phone settings - click to open the automatic start - open the APP.

(1) Open i Butler--click Settings on the upper right-click Acceleration Whitelist--open APP;
(2) Open i Butler--click software management--click self-start management--open APP;
(3) Background power consumption protection setting--Open i Butler--Enter phone settings->Battery->Background high power consumption->Open APP.

(1) Open OPPO Mobile Manager--Click Permission Privacy--Click Application Permission Management--Click APP--Open I trust this application;
(2) Open the APP--click the touch button on the bottom left of the phone--click the lock on the upper left of the APP;
(3) Turn on self-start management--click on the phone manager--click on self-start management--open APP.

(1) Open Security Center--Click Advanced--Click Permission Management--Click All Apps--Click APP--Turn on Trust This App--Turn on Allow Self-Start--Turn on Show Notifications;
(2) Open the phone manager--click permission management--click self-start management--open APP;
(3) Open the mobile phone manager - click on the mobile phone acceleration - click on the settings in the upper right corner of the screen - click on the white list of the mobile phone acceleration - click on the white list.

(1) Open the APP--click the touch screen at the bottom left of the phone--click to lock the APP;
(2) Turn on the automatic operation switch.

(1) Open the phone's system settings--click on the application and permissions--click on the self-start--start the APP;
(2) Open the phone's system settings - click on the application and permissions - click on the application dormancy (if the application dormancy switch is turned on, click on the application dormancy management) - open the APP.

(1) Find the self-start option in the mobile phone settings or mobile phone manager or security center, and set Carabat to self-start;
(2) Find the power saving management in the mobile phone settings or mobile phone manager, and add Carabat to the protected list;
(3) In the recent running tasks of the mobile phone, slide down or press and hold Carabat to add to the whitelist or lock.